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Yes, you can switch plans by getting in contact with us at least 7 days' notice before your next billing date.

Yes, memberships auto-renew monthly unless you get in contact with us and cancel with 7 days' notice.

No, memberships are non-transferable and must be used by the registered member.

Memberships are billed monthly in advance.

You can cancel with 7 days' notice or pause your membership for up to 2 months each year. Just reach out by email or phone and we’ll take care of it for you.

You can sign up online via our website or app. Just choose a membership plan, follow the prompts, and you’ll get a welcome email with everything you need to start booking classes.

You must be at least 18 years old to become a member.

Induction classes: 15-minutes. Fundamentals and Dynamic classes: 45-minutes.

Each station includes your own reformer, pilates ball, pilates circle, and dumbbells.

Please bring grip socks for safety and a water bottle to stay hydrated.

We recommend attending at least three times a week for the best results.

You can book classes up to a week in advance through our app or website.

Yes, you can attend multiple classes in a day, but repeated class types will be the same.

Yes - your first 5 days are free and unlimited. Stay, and it continues as RS Core: half price at $44 for your first month, then $88 a month. Cancel anytime during your free trial and pay nothing.

Remove yourself before bed if you’re not planning to go, you might be added early and risk a no-show fee. Within 90 minutes, you won’t be auto-added, but spots can open - make sure you’ve opted into texts and reply to confirm if you want in.

You can cancel up to 90 minutes before class. A $9 fee applies for late cancels or no-shows.

Log in via our app, website or directly through Momence (our booking partner) to book a session after signing up.

Yes, beginners are welcome. All members must start with our free Induction Class which will teach you the basics.

We keep things simple - there are toilets available, and everything else you need is already set up in the studio.

Our studios are designed to be calm and secure. Classes are screen-guided, so a team member isn’t on the floor for every session - but you’re never on your own: the studio is CCTV-monitored, entry is secure and app-controlled, and our team is on call for real-time support throughout opening hours. Every new member is greeted in person by our team for their induction.

Yes, you can attend up to 12 weeks into your pregnancy.

No, the studio is for adult use only to ensure safety and focus.

We are open every day from 5.15am until 10.30pm, with over 20 classes daily.

In your App or Momence, click on your profile and navigate to 'locks' - this option will only appear 15 minutes before your class starts. Follow the steps to unlock the door and check-in to your class. If you're stuck, use the instructions here: www.reformerspace.com/door-access

Please email us at hello@reformerspace.com and we'll assist you.