If you’re at the studio and can’t get in - start here.
If your App isn't working and you're standing outside, don’t worry. Follow the steps below to troubleshoot, or give us a quick call.
Studio Access Support Line - 0483 987 054.
Reformer Space is unstaffed - so your phone is your key. The Reformer Space App or Momence App lets you unlock the studio door and check into class.
You’ll be able to enter the studio 15 minutes before your class, during your class, and up to 15 minutes after it ends.
Follow these steps to unlock the door:
1. Download the Reformer Space or Momence app.
2. Book your class through the app.
3. When you arrive at the studio, open the app.
4. Navigate to the 'Locks' tab on your App.
4. Tap the 'Open' button to unlock the door - you'll have 3 seconds to enter.
That’s it - the door will unlock automatically.
Still Need Help? We’ve got you.
Reach out anytime at hello@reformerspace.com or give us a call on 0483 987 054.